Eisela currently delivers orders across Pakistan through trusted courier partners.
Orders are normally processed after successful order confirmation.
Please ensure that your name, phone number, city, and complete delivery address are entered correctly when placing your order. Incorrect or incomplete information may result in delivery delays or cancellation.
Cash on Delivery (COD) is available for eligible orders across Pakistan.
Customers are required to provide a valid and reachable phone/WhatsApp number when placing an order.
COD orders may be confirmed through WhatsApp before they are dispatched.
Our team may contact you using the phone number provided during checkout to verify your order and delivery information.
Orders that are not confirmed or where the customer cannot be reached may be placed on hold or cancelled.
Estimated delivery time is generally 3–7 business days after order confirmation, depending on your location and courier service availability.
Remote areas or unexpected courier, weather, public holiday, or operational delays may require additional time.
Delivery estimates are not guaranteed delivery dates.
Applicable delivery charges will be displayed during checkout or communicated as part of your order where applicable.
For COD orders, payment must be made to the courier at the time of delivery.
Customers should ensure that someone is available at the provided delivery address to receive the parcel.
Please place an order only if you intend to receive it.
Repeated refusal of confirmed COD orders, intentionally incorrect delivery information, or repeated failed delivery attempts may result in future COD orders being restricted or requiring advance payment.
Where tracking is available, customers may receive tracking information after their order has been dispatched.
Eisela is not responsible for delays or failed deliveries resulting from incorrect or incomplete information supplied by the customer.
If you notice an error in your delivery information, contact us as soon as possible before your order is dispatched.
For questions regarding shipping or delivery:
WhatsApp: +92 3071116333
Email: eiselaofficial@gmail.com
DHA Phase II Islamabad